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How does large GitHub instance perform with Jira Cloud?

David Yu
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September 10, 2025

Does anyone have experience with how GitHub Cloud performs when integrated with Jira Cloud?

From previous experience on Server, I remember the DVCS connector did not work well at all. It would call the GitHub API to fetch branches, and updates. But because we had hundreds of repositories, it would just hit API limits, and never give users fresh information such as pull requests.

I understand they may have re-architected slightly by using webhooks to push changes out from GitHub to Jira, but I'd like to hear more about real-world experiences.

Basically, I want to know how reliable is it, how fresh and instantaneous the data is, and does it scale on large github instances.

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