How do you use Rovo as an Atlassian admin?

[Dorin_Goldin]

Hi everyone 👋

We’ve recently started exploring Rovo within our organization, and I’m curious to learn how other Atlassian admins are leveraging it for their teams.

Our first use case is using Rovo as a smart assistant for handling advanced user tickets. The idea is to help our team quickly gather relevant information from all internal sources—Confluence, Jira, Slack, and other tools—so they can resolve complex issues faster and more efficiently.

I'd love to hear:

• What use cases have you implemented with Rovo?
• Any tips or best practices for integrating it with Atlassian products?
• Challenges you've faced or things to watch out for?

Thanks in advance for sharing your experiences!

[Benjamin]

Hi @Dorin_Goldin 

Welcome. Also, relatively new to Rovo. So far, the main thing is the KB content and making sure it's well maintain...So that rovo search can provide the right data to the end users. The results is going to based on how accurate the content is. 

The new feature is what seems more interesting for admins is the Rovo studio app. Looks like automation, assets, agents, can be built with no code. Looking forward to testing this out.

https://www.atlassian.com/blog/announcements/team25-rovo-for-all