How do you filter by Request Type?

[Harry Bob]

Hello,

How does one filter by Request Type?

I have a few queues that are used by different teams. I'd like to create a filter based on Request Type but I get the message that I need to switch to advanced which I'm not sure how?

[Harry Bob · Accepted solution]

I managed to figure out the answer to my own question.

Had to switch to JQL and used 

"Request Type" = "Salesforce Team"

[Harry Bob]

I used this for Classic. For Next-gen you can't use Request Type instead you use "issuetype"

[Jamaal Sandy]

Thank you so much for this! I was wondering in Jira PS why it kept failing saying

"Invoke-JiraMethod : Field 'request type' does not exist or you do not have permission to view it."

Now I'm able to do a search based on issue types:

new code in PowerShell: get-jiraissue -query 'project = "iR" and issuetype = "onboarding requests"'

[Swaroop Kumar]

I'm trying to set a filter in one of the queues (in a Team Managed Project) using Customer request type, but I do not see the "Customer Request Type" as a JQL search. The Issue type shows incidents, service requests etc. but not the request form i'm searching for.