Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do you filter and see tickets in progress that have gone over the requested due date?

신주원 March 26, 2024

Good evening, I'm an intern working in a digital strategy division. I am currently in charge of organizing issues/tickets so if there are tickets that are being delayed I need to reach out to request updates. May I know how to get that on my dashboard?

1 answer

1 accepted

1 vote
Answer accepted
Radek Dostál
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 26, 2024

You could probably use something like

project = X and duedate < now() and resolution is empty

or specific statuses such as 'status = "in progress"' or 'status in (.. , ..)', main point is in the 'duedate < now()'

There are more date functions other than now() if you want to e.g. look further in the past or for issues "nearing due date".

Suggest an answer

Log in or Sign up to answer