How do you connect tasks and subtasks from Jira Software into Jira Work Management?

[Jessica Gremillion]

As a designer I work across different company products that use Jira (v8.20.8) it's really hard to see everything I need centralized in one place with due dates. Jira Work Management looks like exactly what I need, but it appears there is no integration with Jira. (For example, I can't link to jira tickets, have them appear in my to-do's, etc).  I don't want to have to re-create projects and tasks in another place - I already have to do that when using things like Asana or Clickup. Is there a workaround for this?

[Curt Holley]

Hi @Jessica Gremillion 

Welcome to the community!

So, you will not be able to do that with a Jira work Management project, but you may be able to with Jira Software.

But firstly, 

You mention Jira v8.20.8, but you say you are on a free Cloud set-up.

Can you further explain where your work is? across how many different Jira instances? How the free cloud fits in?

Then perhaps we can look to assist you with a centralised view of your work.

Regards

Curt

[Jessica Gremillion]

Hi Curt - I think it's showing me as a Cloud user because when I wanted to try Work Management it automatically created it on the free cloud plan.

[Curt Holley]

Right, but that is not where you "do your work across different company products that use Jira (v8.20.8)" is that right?
Are you working with various companies (all using Jira), or just one company, but you have work across various Jira projects within that company?

[Jessica Gremillion]

One company - many products/projects. 

[Curt Holley]

Right, so viewing work from their Jira in your free Jira will not be a very good idea and would more than likely, not be allowed. Plus, it would be overly complicated.
Plus, like I said, it will not be at all possible to do via a Jira Work management type of project.

I'm very out of touch with non cloud systems, but if you go into the Filters section of their Jira, their should be a list of preset options (similar to the below). The "My open issues" option would provide you with a list of everything assigned to you across all projects.

If you wanted them on a Kanban board, I'd recommend talking with one of the Jira admins there and getting them to set you up with what you desire. It is definitely doable, but the complexity will be in the detail of the different workflows and permissions etc. 

[Hannes Obweger - JXL for Jira]

Hi @Jessica Gremillion, 

I understand that your data is on a Data Center or Server instance (of version v8.20.8), and you tried (and liked) Jira Work Management on a Jira cloud site. As Curt said, getting the data from the one Jira "into" the other is gonna be a fairly big endeavour.

So just to offer a completely different path: There's a number of apps in the Atlassian Marketplace that can bring many of the capabilities and features of Jira Work Management into your "main" Jira, so that you can benefit from the features but also keep your data where it is.

Are there any particular features you would like to use?

[Hannes Obweger - JXL for Jira]

E.g., if you like Jira Work Management's list view, you will very likely also like JXL for Jira. 

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing and inline-editing all your issue fields, of course including the due date. You can quickly sort, filter, and group your issues, view them in their parent/child relationships, and calculate "sum ups" across sets of issues.

This is how it looks in action:

JXL is available for any hosting type (Cloud, Data Center, Server) and works on and across any project types. (Disclaimer: I work on JXL :)

Hope this is useful,

Best,

Hannes