How do we make (regular) backups on our JIRA data?

[Anders Nilsson]

We would like to make backup's of the data we have on your online server. We have to do this due to the rules in our quality system.

[Anders Nilsson · Accepted solution]

For Medical projects we must be able to keep backups of the data in JIRA that are stored in our facility. We have to think about how to solve this, I will contact OnDemand support.

[NikE]

For OnDemand, we keep daily, full, offsite backups. The format that OnDemand data is stored in /backed up as is not compatible with local versions of the applications without a lot of modification on our side. Due to this, this policy is in place:

https://confluence.atlassian.com/display/AOD/About+Your+Data

Also of note: https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

[Nic Brough -Adaptavist-]

You'll need to talk to OnDemand support about getting a regular copy of the backups or an xml export.