Hi.
I'm trying to create an automation to set a date time in a custom field.
I'm going to use this date time field to control our SLA.
Our SLA use working hours, and i cannot find a solution for that.
For now i'm using working days, but i really need to use working hours.
My automations:
When a "bug" is created with priority "Major", or the field priority is edited to priority "Major"..
Then set "Bug SLA" datetime to "now.plusWorkingDays(2)".
When a "bug" is created with priority "Minor", or the field priority is edited to priority "Minor"..
Then set "Bug SLA" datetime to "now.plusWorkingDays(5)".
Tks.
Welcome to the community @João Sahium !
This feature was voted in here: https://jira.atlassian.com/browse/JSWCLOUD-25246. Sadly it did not get much attention.
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