How do i get JIRA team to user mapping through fivetran

[Yash Gupta]

Is there any way to pull teams to user mapping from JIRA through fivetran.

As of now the only way I can do this is to map users and their team via issue_field_history which is not reliable

[Mercy]

Fivetran’s Jira connector doesn’t expose team membership directly because Jira’s team data is stored in the Advanced Roadmaps (Plans) feature, not in the core issue schema. The REST API that Fivetran syncs against doesn’t include the `/rest/teams/1.0/` or `/rest/api/3/team` endpoints used by Advanced Roadmaps. Those APIs are only available to authenticated Jira Cloud users through the Atlassian REST interface, and they’re not part of the standard connector schema. That’s why you’re seeing users inferred through issue history rather than a clean team-to-user mapping.
The only reliable way to extract this mapping today is outside Fivetran.