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How do i delete a User and reclaim the license. it show 207/200 (you have used 7 more)

Willy Raj August 26, 2024

Team,

How do i delete a User and reclaim the license. it show 207/200 (you have used 7 more)

Thanks

2 answers

1 vote
Trudy Claspill
Community Champion
August 26, 2024

Hello @Willy Raj 

Welcome to the Atlassian community.

You don't have to delete the user entirely. You just need to revoke their access to your product.

Refer to this document for details:

https://support.atlassian.com/user-management/docs/remove-product-access-for-users/

0 votes
Ed Letifov _TechTime - New Zealand_
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August 26, 2024

Hello, @Willy Raj 

If you have a Cloud organisation domain verified and accounts claimed – you can start a trial for our User Management for Jira Cloud or User Management for Confluence Cloud connect to your Organisation and run User Insights report to see who of your 207 users are inactive.

You can then select them in Bulk User Actions and deactivate or un-license in bulk.

You don't have to purchase the app, on trial license it's fully functional – just leave us a review on Atlassian Marketplace

If you have any questions – reach out to our 24x7 support via Service Desk or via chat on the website.

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