How do i create a dashboard by team member and not by issue?

[Santiago De Michelis]

I've been looking through the forums and have found similar questions, but not quite the exact thing I'm looking for. So I apologize in advance if this question has already been answered and I missed the post (I hate creating duplicates).

Basically what i am trying to do is to have a dashboard where i can see the list of all my team members and different columns for every issue type, that ALSO include those members with nothing assigend (All columns in 0). Build-in widgets will search by issue, not by member, and will not include those with 0 items assigend, which makes my lose visibility.

Thank you!

[Nic Brough -Adaptavist- · Accepted solution]

I'm afraid you can't.  Dashboards are mostly based on filters, and filters find issues, not people.

This means there's no way to filter for "person has nothing assigned" - you can find issues where the assignee is not a specific person, but you can't search for "nothing assigned to a user".

[Santiago De Michelis]

Thank you. So is there another way to track within the system the team members currently idling?

[Nic Brough -Adaptavist-]

Not directly, unless you've got Service Desk, which can tell you how busy/free all your agents are.

You can get close with a bit of reporting.  Basically run something that will report on all your people alongside a report of how busy people are.

I'd lean towards using a dashboard.  Create two similar filters and save them - for example "Project = X and resolution is empty" (this is "all open issues in a project") and "Project = X".  Then add two "filter statistic" gadgets to a dashboard next to each other, both set to report on "assignee" and one using each filter.

The one using the first filter will show all the open issues by user with a count, and the second will show you a count of everything.  As long as you don't unassign issues when you close them, then that display will enable you to see who has nothing assigned.  But it won't work for new users - people who have no issues ever won't show.

[Peter DeWitt]

@Santiago De Michelis , by default Jira will not support this.  Try an add-on that allows for the creation of pivot tables.  Something like The pivot Gadget from iDalko.  There aren't the only ones so you could test a variety. You could also you an external reporting app like Tableau to pull data out of Jira and then create whatever reports you want.  We do something similar to this where I work.

Pivot Gadget:

https://marketplace.atlassian.com/apps/1212898/the-pivot-gadget?hosting=server&tab=overview

[Santiago De Michelis]

Excelent. Will check it out. Thank you!!