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How do I turn on the New Issue Navigator?

Travis Wasson
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August 28, 2025

I recently changed back to the old version of the issue navigator when looking through filters trying to find functionality that I couldn't in the new issue navigator. However, I'm unable to swap back to the new one now. On any filter now, when I click the three dots, I see "The Jira server could not be contacted. This may be a temporary glitch or the server may be down." I'm unable to save filters or modify existing ones in any way now.

1 answer

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Trudy Claspill
Community Champion
August 28, 2025

Hello @Travis Wasson 

Welcome to the Atlassian community.

Have you tried in a different browser application or private browser window?

Can you check with colleagues to see if they are having the same experience?

Have you reported the issue to your Jira Administrators?

The Atlassian Status page shows everything as Operational with no active incidents, so this may be a localized issue for your workstation, your network, or your Jira instance.

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