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How do I stop Jira from automatically deleting items on the 'Done' category.

Valerie
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August 23, 2023

Hi, so every time we finish a task, we mark it 'done' but a few days later it is automatically deleted.  from that category.

How do we configure the settings to stop this?

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Trudy Claspill
Community Champion
August 23, 2023

Hello @Valerie 

Welcome to the Atlassian community.

What type of project are you working with? Is it a Software, Service, or Work Management project? Also is it Team Managed or Company Managed?

What do you mean by it is deleted from the "category"? 

One feature of Jira is that with Kanban boards issues in the right-most column are automatically hidden from view after a certain period of time. The issues still exist, they just are not shown on the board.

Is that what you are experiencing?

Valerie
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August 24, 2023

Hi,

Thank you very much for the response.

I see what you mean, I thought they completely delete them.

I have checked and found the archived issues.

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