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  • How do I set up my project to require using a form to create all bugs in my company jira project

How do I set up my project to require using a form to create all bugs in my company jira project

PATRICIA MURPHY
Contributor
October 20, 2025

How do I set up my project to require using a specific form to create all bugs in my company managed Jira project?

I created the form, applies to work item type bug but users still have the option to create a bug without using the form.

How can I make it so the users must use the form anytime they create a bug in my project. 

 

Thank you

1 answer

1 vote
Matteo Vecchiato
Community Champion
October 20, 2025

Hi @PATRICIA MURPHY ,

There isn't a perfect way to do it.

If the bugs are limited to few projects, you could try remove the "create work item" permission to stakeholders and set the form access to "Open".
The "Open" access allow all your Jira users to open bugs, that maybe doesn't fit your needs.

Other alternatives in my knowledgement doesn't exists.

I hope it helps

PATRICIA MURPHY
Contributor
October 20, 2025

@Matteo Vecchiato Thanks for your quick response. 

The bug work item is available to all 200+ projects in our instance so I can't use the proposed solution. I am going to keep this open for another few days to see if any other solutions come in.

Mikael Sandberg
Community Champion
October 20, 2025

Forms are intended to be used for users outside of the immediate team that is using the project, and currently there is no way of forcing everyone to use the form unless you use the proposed solution that @Matteo Vecchiato suggested.

Like John Funk likes this

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