How do I restart crowd server as application needs restart after new license applied.

[Jim Ziegmann]

I am brand new to Atlassian like one week new. I need to restart my crowd server. Can anyone direct me on how to do it or send me instructions? 

[Daniel Ebers · Accepted solution]

Hi Jim,

apart from the Suggestion here https://jira.atlassian.com/browse/CWD-5118 that documentation should be made on how to start and stop Crowd the question is how you use Crowd?

I am a bit confused as the post signalizes you are using Cloud.

The "getting started guide" as least mentions you can start it using a batch file (Windows).
On linux it is a shell script except your admins setup a service for it or made some other magic to start it.

https://confluence.atlassian.com/crowd/getting-started-with-crowd-197298051.html

It will be needed to look at the server to find out how it was started.

Regards,
Daniel

[Jim Ziegmann]

Thanks Danial this was also my first post ever and I just joined a team that owns the support of the application . We had a production down situation and I had asked in a Atlassian in a support ticket to get on the phone with us and they were not willing to get on the phone with us to help us get this fixed right away.

I did not notice the capability to select deployment type. We are on VM's in a shared datacenter. I was told to just reboot the VM that it is installed on and when that did not work I reached out to the community here as I was under a time constraint to get it working.

Thanks again

Jim