How do I request a maximum number of tickets for a type of resolution ?

[Loïc NAIT ALI]

What do I want it's to filter the unrepresentative tickets in my request to get a better pie chart. Right now my pie chart is made of 96% of "others" and the rest is equal to less than 1%.

[Mohamed Benziane · Accepted solution]

Hello @Loïc NAIT ALI 

Welcome to the community

If your filter retrieve too much results, you can narrow your search with a specific customfield value or play with date range

Hope this helps

[Loïc NAIT ALI]

Thanks for the tips I'll narrow my search with a date range