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How do I manage the user that Jira is using for the Azure AD sync with our instance

Edward Moxley
April 15, 2026

We are using Azure AD for our authentication method. We have a sync that automatically runs every hour. How do we manage the user that the automated sync connects as?

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Dirk Ronsmans
Community Champion
April 15, 2026

@Edward Moxley ,

What are you specifically using to sync? If you are using Atlassian Guard then this connection is managed through the Azure app registration.

Could you elaborate a bit more in detail how your setup is configured?

Edward Moxley
April 15, 2026

We are using Guard and are syncing the users and groups from Azure AD. The Sync process runs in the background. How do I change the user that authenticates to Azure to synchronize those users and groups via the automated process?

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