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How do I link issues on jira cloud to bitbucket cloud repository

joe holdsworth October 3, 2020

I've spent 3 hours this morning trying to get this to work, it should be easy!

I am using this tutorial: https://confluence.atlassian.com/adminjiracloud/connect-jira-cloud-to-bitbucket-cloud-814188428.html

If you're connecting a Jira Software project:

  1. Choose Settings > Projects.
  2. Select the project you want to connect with.
  3. In the project sidebar, choose Add item.
  4. Enter the Bitbucket repo's URL you want to connect.

Once the link is created, choose Integrate Bitbucket to sync your Jira and Bitbucket accounts.


Once the link is created where does this Integrate Bitbucket option appear! Its not clear any help I look for the menu system has changed in the posts on how to do this.

All I want is to link jira issues to commits!

1 answer

0 votes
Dave Liao
Community Champion
October 4, 2020

@joe holdsworth - sorry to hear about your troubles!

When you click "Add item", you should see a prompt to add either a shortcut, repository, or pages. Then after selecting repository, you'll see "Integrate Bitbucket" as the final button.

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Dave Liao
Community Champion
October 4, 2020

If you don't get prompted for an item type, I'd go into your project's settings, then click "Development tools", then connect Bitbucket Cloud that way.

Good luck!

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joe holdsworth October 4, 2020

Thanks Dave, for add item in the jira project I only get add shortcut and a prompt to put in a url, repository and pages are not options, the menu doesn't look like that either after clicking add item

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Dave Liao
Community Champion
October 5, 2020

No problem! I'm trying to figure out how to always get that prompt:

  • In my Service Desk projects, I can only add Shortcuts.
  • In my Software projects, I get prompted to choose between Shortcuts, Repositories, etc., then after adding a Repo, I only see the Shortcut prompt.

One of these days I'll figure it out... ¯\_(ツ)_/¯

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joe holdsworth October 5, 2020

The project is a software project, this is so frustrating, do I need to delete the project and start again.

Surely this is a basic task and one that people pick jira and bit bucket for...

Dave Liao
Community Champion
October 6, 2020

Nope, just go into your project settings like I mentioned in my earlier comment. ☺ 

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