How do I know what screen I'm looking at?

[Deleted user]

Trying to customize these screen layouts and it's just a guessing game as to which screen I'm looking at.  Some fields appear, others don't, but they're all listed in the screen I'm editing, but no way to know if it's the right one.  AAAARRRG!  

Thanks!

[Antoine Berry · Accepted solution]

Hi,

You can try the Admin > Where is my field button, and select your field. The interface will tell you what screen you are looking at.

If you cannot see the field, it will hint you why.

Antoine

[Deleted user]

Cannot find "Where is my field" button.  This is for Jira Service Desk, perhaps I categorized it incorrectly.  Thanks. 

[Antoine Berry]

Hi,

I was talking about this field :

Are you a jira admin ?

[Jacques B]

Good day @Antoine Berry , do you know how I would achieve this in Jira Cloud?

[Antoine Berry]

Hello @Jacques B ,

Unfortunately I am not sure as I do not have a Jira cloud instance.

[Jacques B]

Thank you @Antoine Berry , appreciate that you got back to me!

[Antoine Berry]

I think it should be similar to server : Find your custom fields | Atlassian Support

You would need administrator's rights still.

[Deleted user]

Thanks for the screenshot Antoine.  I am an admin but I was looking for it in the wrong place.  I was looking in the field config sections.  This is great and will help get us ramped up.  Much appreciated.  

[Antoine Berry]

Cheers, glad it helped. Feel free to @ me if you need any help.