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How do I get my Crucible reviews to show in JIRA again?

Walter Bodwell
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September 4, 2019

The drive on our Crucible server went bad and I had to recreate the server from an AMI from a few months ago.  The data is in a Postgres database (in RDS); so it wasn't affected.  I re-indexed Crucible to get my dashboard up to date. The problem is that I can no longer get Crucible to show up in JIRA on the development tab.  JIRA is the cloud version (hosted by Atlassian).  Here's what I've tried:

  • Upgrading to the latest Crucible (4.7.1)
  • Recreating the application link in JIRA / Crucible (it says it is Connected on both sides).
  • I've gone to https://crucible.ftoptimize.com/rest/remote-link-aggregation/latest/aggregation?globalId=ENG-1307 and it shows:
    • {"targets":{"ENG-1307":[{"type":{"id":"repository"},"count":1,"objects":[{"lastUpdated":"2019-08-30T14:57:09.000+0000","count":3,"commits":["5ebe6f4efbf4fe099f3040daa9083399fbf69a99","ef43062e3c3cb661e819869c4aa930a5cded3b09","671787b5be4e4f1884449c9d551bb675ae2d5079"],"type":"git"}]},{"type":{"id":"review"},"count":0,"objects":[]},{"type":{"id":"branch"},"count":0,"objects":[]}]}}

I can see JIRA issues in Crucible.  When I first clicked on a JIRA issue in Crucible, I had to validate the Oauth link (i.e., say yes when it asked if I wanted to authorize the app).  So maybe I need to do something similar on the JIRA side?  But how do I get to it if it won't show anything?

Thanks for your help.

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