I am creating an application that facilitates the integration between two different ticketing systems: Jira and FreshService. To achieve this, I need to map all the fields to each other.
This is possible by using the API /rest/api/2/field. Here, I retrieve all possible fields. Among these fields, there are dropdowns. For example, the field "priority" has options like "high," "medium," and "low." I also want to map these options.
Initially, I thought I could use the API /rest/api/2/jql/autocompletedata/suggestions?fieldName=priority. This provided me with a list of options, but I missed the identifiers needed for creating a new issue. How can I obtain a list of field options with identifiers?
