How do I filter out certain labels?

[Michael Burke]

Hi I am new to Jira and trying to figure out on a Scrum Board on how I can filter out tickets by a certain label.  I want tickets with a label of CR to not appear as they are on another Kanban board.  I have used the Filter below but it doesn't work.  Any help much appreciated.

project = CDRN AND labels is not CR ORDER BY Rank ASC

[John Funk · Accepted solution]

Hi Michael - Welcome to the Atlassian Community!

You might also need to take into account if the labels field is empty

project = CDRN AND (labels != CR or labels is empty) ORDER BY Rank ASC

[Michael Burke]

John, thank you this worked for me.  Really appreciate your reply.

[John Funk]

Great! Glad I could help. 

[Jack Brickey]

Try this 

project = CDRN AND labels != CR ORDER BY Rank ASC

[Michael Burke]

Jack, I had already tried your suggestion and it looked fine to me but didn't work for some reason.  Appreciate you taking time to reply to me.