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How do I filter out certain labels?

Michael Burke November 16, 2020

Hi I am new to Jira and trying to figure out on a Scrum Board on how I can filter out tickets by a certain label.  I want tickets with a label of CR to not appear as they are on another Kanban board.  I have used the Filter below but it doesn't work.  Any help much appreciated.

project = CDRN AND labels is not CR ORDER BY Rank ASC

2 answers

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2 votes
Answer accepted
John Funk
Community Champion
November 16, 2020

Hi Michael - Welcome to the Atlassian Community!

You might also need to take into account if the labels field is empty

project = CDRN AND (labels != CR or labels is empty) ORDER BY Rank ASC

Michael Burke November 16, 2020

John, thank you this worked for me.  Really appreciate your reply.

Like John Funk likes this
John Funk
Community Champion
November 16, 2020

Great! Glad I could help. 

Like Michael Burke likes this
1 vote
Jack Brickey
Community Champion
November 16, 2020

Try this 

project = CDRN AND labels != CR ORDER BY Rank ASC

Michael Burke November 16, 2020

Jack, I had already tried your suggestion and it looked fine to me but didn't work for some reason.  Appreciate you taking time to reply to me.  

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