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How do I dynamically limit the ability of a user to transition an issue?

Tim Purkey
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June 24, 2020

I want to limit the ability of a user to transition an issue from Step 1 to Step 2 depending on whether they meet the criteria for previous selections.  For example, if I choose "US" in a custom field called "Development Team", then I only want users with the project role "US Developer" to be able to transition that issue from Step 1 to Step 2.

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Oliver Siebenmarck _Polymetis Apps_
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June 24, 2020

Hi @Tim Purkey,

The option to use and/or for conditions is a bit hard to find, but it's there.

To find it, create the first condition and then in the view where you see all configured conditions listed, click "Add grouped condition" (i.e. the leftmost icon when hovering over your condition). The end result should like somewhat like this:

Bildschirmfoto 2020-06-23 um 19.31.47.png

Depending on what you want, you'll need to pick "All of the following conditions" (AND) or "Any of the following conditions" (OR).

Of course, if you want to build even more complex conditions, you'll eventually need one of the many apps that support Jira Expressions for conditions. I would recommend Cloud Workflows because I work for that vendor, but there are other options as well.

In any case, I believe your specific use case should just work without any extra apps. 

Hope that helps,
  Oliver

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Answer accepted
Hernan Halabi - Elite IT Consulting Group
Community Champion
June 24, 2020

Hello @Tim Purkey welcome to the community. You should be able to do with workflow conditions and most likely an additional app like Jira suite utilities.

Using conditions allows you to do AND/OR logical validations to see if certain criteria is met

Tim Purkey
I'm New Here
I'm New Here
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June 24, 2020

I could not find an AND/OR option when creating a condition.

Hernan Halabi - Elite IT Consulting Group
Community Champion
June 24, 2020

It's not an option as such but you can construct complex conditions by grouping and nesting conditions. Change any condition into a group by clicking Add grouped condition for each condition. You can then add further conditions to this new group

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