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How do I disable e-mail notifications for my projects in JIRA?

Ken Harlan
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July 10, 2019

We are doing a low-key roll-out of JIRA at my company and the early feedback is users don't like the flood of e-mail in their inboxes. Any suggestions for how I can turn this off. The methods suggested in the forums don't seem to be working to resolve my issue with this.

 

Thanks in advance!

1 answer

0 votes
Joe Pitt
Community Champion
July 10, 2019

I have found the default notification scheme is overkill everywhere I've setup JIRA. If you haven't setup the default user profile to exclude sending updates they make I suggest you change the default and have all the users modify their profile.  Talk to your users to see what they want. Most reporters want create, close, and maybe one or two other milestones statuses depending on the issue type. You can easily create custom events to put in the transition post functions for those events. If you allow people other than the assignee to work on the issue the assignee may want notification of things they do, especially update and comment. 

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