How do I copy multiple cascading custom fields from a JSM project to a Jira software project?

[Venkat Jira Admin]

How do I copy multiple cascading custom fields from a Jira service management project to a Jira software project by using an automation rule? Please resolve this issue.

[Tansu Akdeniz · Accepted solution]

Hi @Venkat Jira Admin 

In automation, choose More Options -> Additional fields.

CascadingFieldName is the custom field name.

{
  "update": {
    "CascadingFieldName": [
      {
        "set": {
          "value": "{{triggerIssue.fields.CascadingFieldName.value}}",
          "child": {
            "value": "{{triggerIssue.fields.CascadingFieldName.child.value}}"
          }
        }
      }
    ]
  }
}

[Venkat Jira Admin]

Hi Tansu Akdeniz,

Thanks for the reply, It is working for only one cascading field, but I have a total of four cascading fields. Please help us to resolve this issue.

[Tansu Akdeniz]

Just change the JSON according to your needs.

Sample for 2 cascading;

{
  "update": {
    "CascadingFieldName": [
      {
        "set": {
          "value": "{{triggerIssue.fields.CascadingFieldName.value}}",
          "child": {
            "value": "{{triggerIssue.fields.CascadingFieldName.child.value}}"
          }
        }
      }
    ],
 "CascadingFieldName2": [ 
   { "set": { 
      "value": "{{triggerIssue.fields.CascadingFieldName2.value}}", 
      "child": { "value": "{{triggerIssue.fields.CascadingFieldName2.child.value}}" 
      } 
     } 
    } 
   ]
  }
}

[Venkat Jira Admin]

Hi Tansu Akdeniz,

It's working,

Thanks for the reply