How do I clear/de-select a date in custom date field?

[Rob]

In old JIRA on the cloud, when I would edit a date I had the ability to wipe out the selected value, click on the check mark and the field would be reset back to NULL/EMPTY.

How do I do this in NEW JIRA?

[Angélica Luz · Accepted solution]

Hello Rob,

Thank you for getting in touch with Atlassian Community!
I've tested here and I was able to remove the date by clicking and pressing delete on the keyboard.

Please, give it a try and let us know how it goes.

Regards,
Angélica

[Naomi C]

Which Browser were you using when you did this? It did not work for me.

[Angélica Luz]

Hi Naomi,

I was using Google Chrome. 

Regards,
Angélica

[Büro Feiermanufaktur]

Hey @Angélica Luz, unfortunately this seems not to work with the new UI. Neither using BACKSPACE nor DELETE does clear the field. Please can you revisit this issue?

[Angélica Luz]

Hi Büro,

I tested today using Chrome and the only difference is that I had to press delete/backspace/return (it will depend on the keyboard) and then click out of the field, the same as Brandon mentioned here on this thread. 

Regards,
Angélica

[Nathan Given]

This isn't working , now what? @Angélica Luz 

Update: Bug opened: https://jira.atlassian.com/browse/JRACLOUD-72856

[Angélica Luz]

Hi Nathan,

Thank you for sharing the bug.
I talked to the support engineer that helped you on the ticket and we tested again, but it didn't work, so something changed since the last time I tested that was 8 days ago.

Regards,
Angélica

[Kathy Hart]

I am in Windows 10 on Google Chrome, new view I cannot delete a date without switching to the old view. The solution above does not work for me. I have attempted multiple times. 

[Peter Bellmann]

We´re using Chrome, and no button (delete/backspace/return) works. Please solve the problem in the new Version.

[Nathan Given]

I tried this yesterday and it was fixed for me in my Jira Cloud instance

[Eric Brahmann]

There is no post since three years, but within the new ui on Windows 10 (Edge) i had problems setting a custom Date field back to null.

The tips above did not work for me.

What currently works for me:

select the date field and click on the small x right to the date and click somewhere else

Addendum: If I do get an error at first, I just refresh the browser and do it again. Then it works

[brandon.persson]

I am able to remove the date by pressing my backspace key (Not delete) and then clicking out of the date field,

[Kathy Hart]

This apparently worked, but I couldn't see that it had worked until I clicked away. The fact that you still see the date in the field after you hit backspace makes you think it didn't work. 

[Karl Werner]

Clicking backspace will get it cleared, but then it can't save the field.  Still broken!