How do I add a value to a empty field in the Details section when it is not displayed?

[James Page]

I have a field in JIRA that does not display in the  Details section on the right panel of the screen.

When there is a value is not empty, the field displays.

When empty however, I'm not able to figure out how to edit the work item to add a value to the hidden field in the Details section of the work item.

[Swathi Acharya]

Hello @James Page

Good day! Welcome to Atlassian Community!

The fields added to the Hide when empty section in the Work Item Layout appear under More fields.

If you prefer to have the field displayed in the Details section while the field is empty, you can follow the below steps:

1. Navigate to Space settings > Work Items > Layout
2. Drag and drop the field from the Hide when empty section to the Details section 
3. Click on Save changes 

I hope this helps!

Thanks

[James Page]

Unfortunately, I do not have access to the Space settings.  

I did find a work item which had the field populated.  

I pinned the field.

Now for similar work type items (i.e. 'Change Request', 'Defect'), I can see the pinned field above the Details section.

[Trudy Claspill]

Hello @James Page 

Welcome to the Atlassian community.

Click on the More Fields panel to see fields that are hidden when empty.