How do I access the Jira Cloud Migration Assistant?

[Tom Marsh]

It's possible I'm just being blind but I have the Cloud Migration Assistant enabled in our Jira Software Server but can't for the life of me find how to access it. I thought it added a menu item to System but I've been through all the menus I can find in admin and I can't see it anywhere. 

Any help with this would be really appreciated. 

[Valerie Knapp · Accepted solution]

Hi @Tom Marsh , thanks for your question.

If you have installed the app for the Jira Cloud Migration Assistant, you should be able to find it in System in the Import / Export section, like this -

Use Jira Cloud Migration Assistant to migrate (legacy) | Atlassian Support

I hope this helps but if you still don't see it, please just write us back here and someone will try to assist.

Cheers

[Tom Marsh]

Thank you so much for this. It is indeed there. Couldn't see the wood for the trees. I must have been over that menu several dozen times and just blanked it each time. I really apprecite your help!

[Valerie Knapp]

No worries, it happens to all of us staring at the screen for too long!