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How connect Automation with UI fragments

Злата
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February 6, 2026

Hello!

I have UI Fragments (Web panel) and I have Automation rule, which close task.

I need add to my rule condition from UI Fragments. How can I do this.

For example, task close if 

status = Resolved AND updated < -5w AND issuetype in standardIssueTypes()

But not close if UI Fragments have task with status Open
UI F.png

Thanks 

1 answer

0 votes
Marc -Devoteam-
Community Champion
February 6, 2026

Hi @Злата 

Jira automation can work with UI fragments.

If you get the issue information via API, is there any information related the Gitlab status?

It als seems this is provided via a 3rd party app, is this the case?

Злата
I'm New Here
I'm New Here
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February 6, 2026

Hi, @Marc -Devoteam- 

Thanks for your answer

Yes, UI fragments consist information from Gitlab (task and status).

There are not Application links in our Jira about Gitlab.

Our UI Fragments is Custom Web Panel, wich work by script

 

write("<iframe src='https://gitlab-widget.****/task_status/live_frame?k=${isue.getKey()}' height='130px' title='Gitlab Status Viewer'></iframe>")

And I can't connect this fragments with conditions of rule.

Marc -Devoteam-
Community Champion
February 6, 2026

Hi @Злата 

This is correct, as this information is shown baaed on an inserted iframe.

Automation can't read this, so this is not possible with automation.

You would have to have a custom field, where this status would be reflected, then you can use this in a condition.

Злата
I'm New Here
I'm New Here
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February 6, 2026

Hi @Marc -Devoteam- 

I was thinking about custom field.

Thanks

 

Like Marc -Devoteam- likes this

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