We have a Issue Type called "Resource" in JIRA. The Resource Issue type give the details of the personal information of a User or a employee of a organization.
We need a way where we can just fill in the enterprise id or email id of Resource and the remaining details gets populated automatically in the JIRA form. Is there any way to achieve this, if yes then kindly help use here.
Can we configure the Rest API of our database where all the information of the employee is stored ? If yes, then where can we do that and how can we achieve this.