How can i strike through closed tickets in jira

[Neethu Jose]

I would like to strike through an issue once its closed. 

[Thomas Schlegel · Accepted solution]

Hi Neethu,

an issue will become striked through, if it has a resolution set.

So, you have to change your workflow and set a resolution in the close transition (or show the user a form with the option to set a resolution).

[Neethu Jose]

Hi Thomas,

Thanks for the quick replay. I had set the resolution in closed workflow transition.But still not able to see the stirkthrough on the ticket ID.I am missing something?,pls help.

[Thomas Schlegel]

Could you please verify that you really set the resolution on this issue? Because that is the only trigger that makes the issue id strike-through. 

Also, could you please post some screenshots of the issue and the page, where it is not striked-through? 

[Neethu Jose]

Hi Thomas,

It worked.Thanks for your replay.

[Neethu Jose]

Hi Thomas,

Thanks for the quick replay. I had set the resolution in closed workflow transition.But still not able to see the stirkthrough on the ticket ID.I am missing something?,pls help.

[Thomas Schlegel]

Could you please verify that you really set the resolution on this issue? Because that is the only trigger that makes the issue id strike-through. 

Also, could you please post some screenshots of the issue and the page, where it is not striked-through?