How can i generate defects resolution age report

[Roman Kalyuzhny]

Hi, 

I need to generate a report which will show the average time it took to resolve defects for a project. Is there a way to create this type of report. Maybe something similar that will help me get this data. 

Thank you  

[Petter Gonçalves]

Hello Roman,

JIRA does not have an inbuilt field which would return the age of tickets, however, there are some plugins that you can use to achieve this goal.

Basically, the steps to achieve your goal are:

1 - Use a plugin to create a calculated custom field which will receive the age of the issue (solved time - created time)

2 - Use the Filter results gadget to display the issues list with their respective ages

In order to provide you the best options to achieve your need and further details on how to implement it, could you please let us know if you are using JIRA Cloud or Server?

Check some options below:

For JIRA Server: You can use Power Custom Fields Premium™ (PRO):

return (currentDate() - created); 

For JIRA Cloud: You can Use ScriptRunner Calculated fields, as mentioned in the documentation below:

- Script Listeners

Additionally, we have a feature request to implement this functionality in JIRA without any plugins:

- Issue Age Field

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

Let us know if this information helps.