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How can i add checklist in ticket with different columns

Heba Nasser August 6, 2023

Hello , 

As a QA i want to know how i can add checklist for issues inside ticket which can include 

Different columns like : Description , screenshot , link , status 

I need it as a table with the ability to check status (Approved/In progress)

Please advice

3 answers

1 vote
Ste Wright
Community Champion
August 6, 2023

Hi @Heba Nasser 

A checklist with different columns? Not something you can do native I'm afraid

Natively there is...

  • A checklist custom field or...
  • Sub-tasks - which are not a checklist, but are separate issues underneath a Story, Task, etc. These do have statuses, description, assignee fields, etc

Or I'd check out Apps on the Marketplace for more dynamic options, such as...

Ste

Heba Nasser August 7, 2023

Hello stephen , 

Tahnk youf or your reply , mainly i am aware about the checklist in jira but the issue is in checklist you can't attach screenshots for the issue you found . 

and listing all issues in comments its not something effecient 

so i am trying to find some way where i can list issues inside the ticket with screenshots but not in comments. 

Ste Wright
Community Champion
August 12, 2023

Hi @Heba Nasser 

Use the Description field?

Grouping them into a multi-text field seems more optimum to me, otherwise it would mean multiple clicks to see things like screenshots (which also doesn't feel efficient, if comments aren't).

It could also be a custom multi-text field if preferred :)

Ste

0 votes
Olena Brazhko_TitanApps_
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August 8, 2023

Hi @Heba Nasser 

You can add everything you mentioned to your ticket using Smart Checklist for Jira.

See the extended Formatting options in our guide here to add links, pictures, and highlight items in the checklist. 

Make sure you do not miss a possibility to set Custom statuses on top of default ones.

And last but not least, we introduced a really handy functionality to make items mandatory and validate their completion before the ticket is transitioned to the next state. I hope you find it useful!

Best regards,

Olena

0 votes
Gracjan Wesołowski _HeroCoders_
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August 7, 2023

Hi @Heba Nasser 

Welcome to the community!
I would like to recommend you our app - Issue Checklist for Jira Pro which was mentioned by @Ste Wright 

Using our formatting you can create a checklist that would include descriptions, user mentions, due dates, issue links, URLs, and more. Each item except the checkbox, can have customized statuses. Please see the preview below:

formattingchecklist.png

If you have any questions you can contact us via our help center.

Cheers!

Gracjan

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