How can I use automation to assign a custom field called "PAIR "

[Glenn_Riley1]

How can I use automation to assign a custom field called "PAIR " which is the QE tester to the QE s

The status is getting changed to Defined

The Assignee of the subtask remains unassigned

What changes are needed to get the assignee to match the PAIR field from the Parent?

[Tinker Fadoua]

@Glenn_Riley1 

Do you mean when customer field = Pair assign the subtask to QE Testers?

Do you have the field on the parent issue? So based on your condition it will get inherited by the subtask.

Some elaboration would be very helpful to better assist you.

Best,

Fadoua

[Trudy P Claspill]

Hello @Glenn_Riley1 

Please show us the details from the flow's Audit Log for an instance where this rule was actually triggered and you did not get the expected result. Make sure you click all the ">" characters in the Audit Log record to expand all the details available.

Also what is the Space Scope for this rule?

Without that information one possible cause is that the parent issue has no value in the "Pair" field.

Another possibility is that the Flow Actor doesn't have permission to Assign Work Items in the target project.