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  • How can I troubleshoot the ‘Application startup failed: Unsupported artifact type detected’ error in

How can I troubleshoot the ‘Application startup failed: Unsupported artifact type detected’ error in

Yash Smith
September 17, 2025

I’m deploying an application in AppWorks and received this error: "Application startup failed: Unsupported artifact type detected." I’m not sure which artifact type AppWorks doesn’t support in this context. Could this be related to my project structure or dependencies? What steps should I take to fix this?

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
January 3, 2026

Hi @Yash Smith ,

we need more information in order to help you on that.

If you are trying to start your JIRA, you are on DataCenter instance. Please check on server side if in folder JIRA_HOME/plugins/installed-plugins/ there are some files with extension different form .jar/.obr. If so delete them.

Please let us know,

Fabio 

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