Multiple fields updates (preformed by other automations) can trigger this automation, and when all the fields are filled out, the automation conditions are met and trigger succeeds. Occasionally, this automation is triggered twice in quick succession. To address this, I implemented a process where the automation promptly updates a specific field and added a condition to the rule requiring that the field not contain this. However, because the triggers occur only 0.1 seconds apart, the subsequent execution does not detect the update. Any suggestions to prevent this? I believe the problem is with the trigger, because the previous automations occasionally end at the exact same time. The previous automations are triggered by a form being submitted.
Hi Kim,
Please post a copy of your rule whenever you have a question about an automation.
In this case, if I am understanding correctly without being able to see the rule, try adding a Re-fetch action immediately after the trigger (which I assume is a Field Value Changed trigger). Then be sure there is a check/Condition making sure that at least one of the fields is empty.
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Hi @Kim Barry
Whenever you ask for help with an Automation Rule it will help us to help you if you provide:
1. what type of project is this (e.g., company-managed, team-managed, etc.),
2. images that show your complete rule.
3. images showing the details of any relevant actions/conditions/branches.
4. images showing the Audit Log details for the rule execution.
5. Explain where the issue is.
These questions are not for not willing to help, but to have community members understand on how automation works.
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