How can I return with the automation rules page?

[Tainah Cinti]

Hi Community,

Today, my automation rule page for a sprint board popped up an error message, and now I can´t see any of my automation rules for that project. As you can see below. I´m an admin, but didn´t find a way to solve this issue.

[Chitra Nagdeo]

Hey @Tainah Cinti ,

Welcome to Atlassian Community!

We are currently experiencing an incident where automation page encounter an error "We couldn't load this page". Our development team has already been notified and is working to identify the cause and fix it. Soon we will share updates on Statuspage.

I hope this helps!

Regards

Chitra Nagdeo

[Valerie Knapp]

Hi @Tainah Cinti , thanks for your post.

Are you the only person who has this problem?

Have you tried different browsers? Clearing the cache? In incognito mode?

If you haven't tried these things. please try them.

If you have, and you aren't a Jira admin please speak to someone in your organization who is and ask them to check if they can see your project automations or the global / system automations.

It might be that you need to open a ticket to Atlassian, but let's try some of these troubleshooting things first, if you haven't already.

Best wishes