How can I replicate issues from one Jira instance to another

[Jim Forrester]

Hi,

My company does the development for another company which uses JIRA for issue tracking.  We would like to set up our own JIRA instance and replicate the issues in our client's instance to our JIRA instance on an on-going basis.  The reason is that we don't want our client to have visibility into the time we spend on individual tasks, who does the work, etc.  Is there a preferred way to do something like this?  Thanks, Jim

[Jobin Kuruvilla [Adaptavist]]

Take a look at ConnectAll. It is a third party application that keeps ALM apps in sync. We have customers who connects 2 JIRA instances and keeps selected projects in sync.

[Jim Forrester]

Hi Clarissa, thanks for the information.  That may be the route we choose, but we're looking for a solution that allows us to update issues when they change, and actually work on those issues in our own repository, putting in our own notes.  From the documentation: 

Importing a CSV to update existing issues will reset columns to their default values if they are not specified in the CSV.

That's a problem, since we'd only want to bring in certain columns...

Jim

[cgauterio]

Hi Jim,

I would recommend you Import your JIRA data via CSV.

Cheers,
Clarissa.