How can I remove Jira notifications from specific channels in Slack?

[Steve Gallant]

Hello, 

I've installed Jira on the company Slack instance and have used it quite successfully to date. It's great at keeping everyone updated. The issue I'm having is that I can't seem to successfully remove it.

Here's our scenario:

• Certain channels within the space are client facing - the one that I tested this app with was client facing - it was a project specific channel
• The project is now complete and I'd like to stop the notifications flying through the channel as we clean up the remaining tickets (don't want the client seeing the Jira activity)
• I've removed Jirabot (and didn't uninstall the app) from the channel as I thought that would do it, but this morning I received a ticket update notification
• I'd like to have it update the respective channels that are client facing

Is this possible? Or do I have to uninstall and reinstall it to get the notifications to stop?

Thanks in advance.

[Petter Gonçalves · Accepted solution]

Hello Steve,

Please, navigate to any channel where you are receiving notification from JIRA and type: 

/jira manage

It will show you a link to all JIRA subscriptions that you have for your channels. you can click on it and choose which ones you would like to remove/delete.

[Steve Gallant]

So obvious - thank you for the quick response.

I didn't see that option.

[Petter Gonçalves]

You are welcome, Steve.

Have a nice weekend!