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How can I prohibit unassigning a ticket in specific status (In Progress)?

Anna Pokamestova
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September 25, 2018

I set a validator for transitions to In Progress status that makes "Assignee" field mandatory. So person who moves ticket to In Progress is prompted to assign the ticket.

But I cannot find a way to prohibit unnassigning ticket that is in In Progress status. I need to make this field mandatory for this status only.

2 answers

2 votes
Alexey Matveev
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September 25, 2018
Ignacio Pulgar
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September 25, 2018

Awesome! So similar answers within a minute! +1ed! 😀

1 vote
Ignacio Pulgar
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September 25, 2018

Add a property to the In Progress status like:

jira.permission.assign.denied

If in doubt, check this old but still relevant article:

https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status

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