How can I measure non-cumulative time spent by engineers across multiple Jira tickets?

[Robert]

Hi everyone 👋

I’m trying to set up a clear time-tracking view in Jira that shows how much time each engineer spends working on tickets — but without double-counting overlapping workdays.

For example, if an engineer works on Ticket A from Nov 1–3 and Ticket B from Nov 2–3, Jira should show that they were active for 3 business days total, not 5.

I’ve already tested a few marketplace apps (Timepiece, Time in Status, etc.), but most of them only provide cumulative time reports.

Is there any way — through automation, custom JQL, or a marketplace app — to calculate distinct working days per engineer, ideally grouped by Epic?

Any recommendations or creative setups would be awesome 🙏

Thanks in advance!

[Trudy Claspill]

Hello @Robert 

Your question is very similar to the questions posted by @mborinstein . Have you seen those? You may want to review the feedback that member has received.

https://community.atlassian.com/forums/Jira-questions/Counting-of-Days-spent-per-Engineer-in-an-Epic/qaq-p/3137904

https://community.atlassian.com/forums/Jira-questions/Best-time-tracking-app/qaq-p/3140310