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How can I get access to Jira admin if the only Jira admin person left the company?

Maaike Buys
Maaike Buys
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March 10, 2025

To be able to manage our company's Jira account, we need access to Jira admin. Unfortunately, the collegue that is the only Jira admin left the company. How can I get granted access now? I tried the contact form https://support.atlassian.com/contact/ - but I can't get Technical Support since I'm not the site admin.

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Cristian0791
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March 10, 2025

Hi Maaike,

You can ask your procurement team for your Atlassian account manager email and then email him/her and explain the situation. They may reach with tehnical team and provide you site-admin.

Also I in your company there is a second admin he may directly provide you the role.


Hope this helps.

 

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