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How can I find more detail beind an "Invalid Query" error?

Corey Hill June 19, 2025

I've inherited our Jira instance so I'm not 100% sure about the configuration.

Sometime recently we've noticed that we get an error pop up that just says, "Invalid Query!" when we open an issue. This error doesn't seem to appear when viewing issues in a kanban board, in the backlog list, or in one of the filters, only upon opening the issue.

This seems to be happening for everyone on our team. As far as I can tell it's popping up with every issue we open

I'm posting here in the hopes of finding some guidance on where to begin troubleshooting this error

Thank you for taking a look :) 

Invalid Query Error Message.png

1 answer

0 votes
Tinker Fadoua
Community Champion
June 19, 2025

@Corey Hill 

Are you seeing this error on different browsers? is it happening with all issue types or a specific one?

You have to find the filter query and make adjustments to it.

Best,

Fadoua

Corey Hill June 19, 2025

@Tinker Fadoua 

It's happening for all issues and I think it's related to one or more of the quick filters we have on the kanban board. If I open an issue with no quick filters selected, the error doesn't pop up. If I open an issue with one or more filters selected, the error appears.

 

It was a little confusing because the error only appears after opening an issue, not when selecting the quick filter

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