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How can I filter by "Anfragetyp-Gruppen"

Peter
I'm New Here
I'm New Here
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August 28, 2018

I'm not quit shure if these are "issue schemes" as asked before. (sorry I'm from germany) What I'd like to do is to  assign issue-type groups to individual queues (Warteschlagen in German).

(see screenshot)2018-08-28 13_50_29-Software - Anfragetyp-Gruppe bearbeiten - Service Desk.png

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2018

Hello Peter,

The features you are referring to in the screenshot are Request Type groups. Unfortunately, it's not possible to filter for request type groups on JIRA, however, you can filter using the request type field (Fehler melden, Fragen zur Bedienung) by performing the query below, for example:

"request type" = "Fehler melden"

Please, let me know if it helps.

Peter
I'm New Here
I'm New Here
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September 1, 2018

Thanks for the quick answer. We changed our concept and do it now by using components and filters.

Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2018

You are welcome, Peter.

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