I'm fairly new to Jira. We have the Service Desk and Software products.
Someone in my team created a Jira Software project, which appears to be set for Scrum. But it looks very similar (Board view, etc) to some other software projects that I have already created. How can I tell which template each of these projects is using?
You don't. Once created, a project can be configured to be totally different to the template it was created with. The template only matters during the creation process, and is not needed after that.
Thanks. The reason I ask is, on some of the earlier projects I created (Basic or Basic Agility, etc.) I'm able to add a custom field to them. For example, "Project Code". But when I go to add the same field to this Scrum project, it says "Unable to add field to issue". So something seems to apparently be different between the two projects. I didn't do any permission, screen or screen scheme changes to any of the other projects in order to get that custom field to display on the issues.
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It's not the project, it's your permissions within the project. Check if you're a project admin in the Scrum project.
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