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How can I determine if marketplace apps are HIPAA compliant? BYOK?

Rob Horan

Hello,

I've read HIPAA implementation post and the Implementation guide and there's no clear process for reviewing apps in advance of adopting or migrating to the cloud.

The only guidance I saw was "Ensure that all third-party applications integrated with Jira and Confluence Cloud are running in a HIPAA-compliant manner"

How does one do that? The security pages for app listings in the marketplace doesn't call out HIPAA (or BYOK) compliance.

There is an instructional page for tagging apps but that requires you to be in the cloud.

I am looking to assess in advance of adopting cloud.

Accepted answers

Walter Buggenhout

Hi @Rob Horan,

As a starting point, check the marketplace listing page for the app and pay specific attention to the Privacy and Security tab out there.

If the information you find there is not conclusive, contact the app vendor for additional details. They should be able to help you out.

Hope this helps!

All comments

Walter Buggenhout

Hi @Rob Horan,

As a starting point, check the marketplace listing page for the app and pay specific attention to the Privacy and Security tab out there.

If the information you find there is not conclusive, contact the app vendor for additional details. They should be able to help you out.

Hope this helps!

Rob Horan

I have looked on these pages but the tab is not very clear.

What in particular indicates compliance/non-compliance?

Assume I am documenting a process - I go to the app, open the tab and then review the info. What is the compliance criteria?

Walter Buggenhout

Simply put: if I don't see HIPAA complyance or BYOK mentioned there and I want an assessment, I raise a request with the vendor. It will probably be the fastest way to get a trustworthy answer.

Walter Buggenhout

And on a side note: if you are assessing apps prior to cloud migration, it is a very good idea to involve app vendors for the apps you're planning to migrate early on, since they can point out things to keep in mind during the migration. Many apps nowadays offer an automated migration path, but in many cases there's manual steps you'll need to consider prior to or post migration in order to get everything over smoothly when you're ready to migrate in production.

Lindsay Bolan

I'm running a HIPAA-compliant Atlassian Cloud instance right now, and we have just started to look into add-ons. The Summary of the HIPAA Security Rule page is a guide for what to look for generally, but it does not provide specific specs or architecture recommendations. It may be helpful to compare Atlassian's compliance breakdown to the marketplace vendors' answers in the security questionnaire (or if they have any security/compliance documentation on their website.)

I'm not in cybersecurity or directly involved with my university's risk assessment process, but I know that certain certifications/attestations are often cited in our HIPAA risk assessments, such as SOC 2 and ISO/IEC, and that they also focus on where our data is stored and how it is treated in transit.

Considering that a BAA with third party vendors is required to follow Atlassian's HIPAA implementation guide, it would be nice if they would add that to the security questionnaire to save us all some time.

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