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How can I create link issue from a comment with link issue

Ana Vitória de Paula Rothebarth July 24, 2023 edited

I would like if I do a comment with link issue automatic create a link issue at the task.

I've seen a solution for the opposite flow.

 

I tried: 

Issue commented

Advanced compare condition: {{comment}} contains {{link.issue}}

Link issues - Here, there is no option to link issue comment

2 answers

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Answer accepted
Ana Vitória de Paula Rothebarth July 25, 2023

Because the name has letters and numbers, I got with:

MicrosoftTeams-image (18).png

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2023

Hello @Ana Vitória de Paula Rothebarth 

Welcome to the Atlassian community.

Can you please provide screen images of the rule you created, and the details of each step?

Ana Vitória de Paula Rothebarth July 24, 2023

3yearsago.jpg donthaveoption.jpg

Ana Vitória de Paula Rothebarth July 24, 2023

And I didn't understand why [A-Z] +-\d+ does make sense to resolve the automation

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2023

Each time a rule executes an entry is added to the Audit Log for the rule. You can expand an entry to see details about the execution of the rule. 

Screen Shot 2023-07-24 at 11.00.50 AM.png

The details will tell you the issue that triggered the rule, if conditions did or did not match, and if detectable errors occurred.

Can you show us the details from the Audit Log for the execution of the rule?

Ana Vitória de Paula Rothebarth July 24, 2023

The way I thought, the rule passes without error, but does not create the link issue in the task. What should I fix?

Sem título.jpg

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2023

I have never seen {{link.issue}} used in an Automation Rule before, and I'm not finding it in the documentation.

Where did you get the idea for using that smart value? I suspect it is not a valid smart value.

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