How can I create a field in Jira that counts how many times an issue has transitioned to the "Reject

[Juan david]

Busco la manera de añadir un campo personalizado en Jira (preferiblemente numérico) que se actualice automáticamente cada vez que una incidencia pasa al estado "Rechazada". El objetivo es registrar cuántas veces se ha rechazado una incidencia a lo largo de su ciclo de vida.

¿Es esto posible con Jira Automation o necesitaría un complemento adicional?

[Bibek_ikuTeam_ · Accepted solution]

@Juan david ,

Welcome to the community!

There is no out-of-the-box feature to avail the same, as a workaround I would suggest exploring automation using custom fields to do so.

 Project Settings > Automation → Create a rule:

• Trigger: “Issue transitioned”

• Condition: “To status” equals your target status (e.g., “Reject”)

• Action: Edit issue → Moved to In Progress Count → {{issue.Moved to In Progress Count}} + 1

Gracias,

Bibek

[Juan david]

Thanks, however I'm now facing a new issue: the automation works correctly the first time and sets the custom field to 1. But when the issue transitions to the "Rejected" status again, the value does not increase it just stays at 1, as if it's not reading the current value of the field.