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How can I change the features on my daily email reports?

Teri Worsham
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June 15, 2020

I currently receive a daily email with all TO-DO tickets in my Project. Recently, I have noticed that one of the categories has been removed from the report. How can I add it back?

 

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Nic Brough -Adaptavist-
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June 15, 2020

There should be a link to the filter in the email.

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Teri Worsham
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June 15, 2020

Nic, Thanks for your response. I believe the "subscription" was set up by my manager when we first started using Jira. How can I locate the subscription to make the changes?

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Nic Brough -Adaptavist-
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June 15, 2020

I am guessing that your "daily email reports" are a "subscription" to a filter.

You'll need to look at the filter to see what it is selecting, then at the categories that have gone missing.  Either the filter has been changed so that it drops the categories, or the categories have been changed so that that the filter no longer gets them.

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