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How can I attach an outlook email in Jira without the screenshots being removed when clicking on it?

Bien Barroque
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July 12, 2022

I saved an email in Outlook and then attached the file in Jira. But when somebody clicks on the attachment in Jira, the screenshot within the email is not visible. You have to download the file first before I can see the attachment. Is there a way to be able to right away see the contained screenshot in an attached Outlook file when I click on the attachment in Jira without having to download first?

 

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Jack Brickey
Community Champion
July 12, 2022

It won't work the way you have laid out but I might suggest you see if this works - jira-cloud-for-outlook-official . Unfortunately don't have Outlook set up where I can try it right away.

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