How can I add a date query to a transition like Hold?

[Christian Fichte]

Hello Community,

I would like to add the following action to a transition. If an employee chooses the Hold Transition, there should be a query when the issue becomes active again. Is this possible?

It should look something like the picture. In a transition, this query should appear.

Like Transition to hold for 1day, 1 week or specific date.

[Yevhen Rohovets]

Hi,

You can create the additional screen, with a custom DateTime field with name "Date restart".

After that, create the transition to status Hold, and add in this transition new screen, in this screen make field DateTime a required. 

In this solution, you get a required field when the user move an issue to status Hold, and this field will be showing from issue

[Christian Fichte]

Hello Yevhen,

thanks for your quick answer. But i dont find a custom DateTime field in my options. Do I need that DateTime Picker, or do i need any Plugin for this. Another Problem is, to make fields required, i dont find that option.

[Yevhen Rohovets]

Uf))

DateTime Picker is fine, for this custom field you dont need Plugins.

Also, if it suitable for you, you can use just Date field.

About the required field. After creating a custom field, read this article, I think it is good example for you case https://confluence.atlassian.com/jirakb/how-to-make-jira-applications-fields-required-in-a-workflow-transition-691011903.html

[Christian Fichte]

Ok i created this now.

Now can you explain to me exactly what's happening here?
If I enter a date, how does the status change when the target date is reached? The best would be, for example, if the status changes from hold to active after the date has expired.

[Yevhen Rohovets]

Nonono, you can not do this automatically, without plugins, for example, Automation for Jira. 

In my solution, you enter a date when issue transition to status Hold. After that you can see field Date in issues. And, you can create a filter, with notification, when issue have this date field = today, notify user and him mannualy tmove this issue in another status

[Christian Fichte]

Hello Yevhen,

it worked for me with Automation for Jira. But he shows this error

Unknown fields set during transition. Field may not be on transition screen. Fields ignored - Wiedervorlage (customfield_10604)